Privacy Policy

Introduction

Diving Moose Studios, LLC ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Moosen, our social media management platform.

Information We Collect

Personal Information

We collect information you provide directly to us, including:

• Email address and account credentials
• Profile information (name, company details)
• Social media account connections
• Website URLs and content for post generation

Automatically Collected Information

When you use our service, we automatically collect:

• Usage data and analytics
• Device and browser information
• IP addresses and location data
• Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Generate social media posts using AI
• Connect and post to your social media accounts
• Send service-related communications
• Analyze usage patterns and optimize performance
• Detect and prevent fraud or abuse
• Comply with legal obligations

Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf
• Social Media Platforms: When you authorize us to post on your behalf
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers or acquisitions

Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure storage using Supabase Vault for sensitive tokens

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Portability: Request a copy of your data
• Objection: Object to certain processing activities
• Withdraw Consent: Withdraw previously given consent

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data at any time.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

Children's Privacy

Our service is not intended for children under 18. We do not knowingly collect information from children under 18.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our practices, please contact us at:

Diving Moose Studios, LLC
418 Broadway #6930, Albany, NY 12207
Email: hello@moosen.app